Account Monitor by Phone

650-231-1300, option 9

Account Monitor is your FREE admission to the Credit Union's computer and your accounts, 24 hours a day, seven days a week. With Account Monitor you can perform Credit Union transactions on a touchtone telephone from almost anywhere.

Account inquiries such as those that follow can all be performed via Account Monitor:

  • Checks that have cleared
  • ATM transactions
  • Visa Check Card Transactions
  • Withdrawals
  • Transfers between subaccounts
  • Loan payments and advances
  • Interest and Dividend information
  • Calculate loan payments

Account Monitor is easy to use. All instructions are spoken to you. All you need to know is your Account Number and Personal Identification Number (PIN). Account Monitor "tells" you what you need to enter and when. Below is a quick reference table for Account Monitor, and the account inquiries and transactions you can perform.

Quick list of Account Monitor Options

1. Account balances

2. Checking Account Transaction Inquiries (Any transaction that affects your checking account, including VISA Check Card transactions)

3. All Other Transaction Inquiries (Such as payroll deposits, ATM transactions, savings account transactions)

4. Transfer and Withdrawals

5. All Other Options (Such as changing your PIN, tax info, loan calculator, office hours)

Enter the # key when instructed to do so.