Contact Us
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Telephone Number:
(650) 231-1300
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Account Monitor 24 hour access:
(650) 231-1300 (Option 9)
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Fax Number:
(650) 231-1310
- Email:
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Mailing Address:
P.O. Box 1307
Burlingame, CA 94011
Visa Credit Card
- To report a lost or stolen card, activate a card or for local customer service
(650) 231-1300 Monday–Friday 9 am–4 pm or toll free (866) 437-4957 (24 hours a day)
Visa Check Card
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To activate a new or re-issued card:
1 (888) 463-4590
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To report a lost or stolen card:
1 (800) 617-3775
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For all inquires or requests during regular business hours:
(650) 231-1300